Rapid Domain Mastery + Adaptability

I've led product design in startups, enterprise SaaS, and eCommerce because I'm fluent in translating between worlds.

Every industry has jargon that hides simple truths. My skill is finding those truths quickly, building the systems and shipping. I move at the pace the business demands, whether that be shipping weekly at startups or maintaining systems serving millions of enterprise users.

The result is a designer who can walk into any domain, learn the problem, and deliver.

Experience

2025-Now

LEAD PRODUCT DESIGNER

Owned end-to-end design for a blockchain fintech product launched June 2026 on the Avalanche network, making complex bond mechanics clear and trustworthy for crypto natives, traditional finance audience, and high-value investors, driving $400k volume within 2 months of launch.

FINTECH

WEB3

STARTUP

FIGMA

DESIGN SYSTEMS

CLAUDE

CODED PROTOTYPES

UX STRATEGY

USER RESEARCH

XFN COLLABORATION

MOBILE RESPONSIVE

2021-2025

LEAD PRODUCT DESIGNER & CO-FOUNDER

Co-founded and led product design for a decentralized blockchain gaming platform with NFT-based tokenized gaming economy spanning multiple chains that reached $1B market cap within 4 months of launch and drove 161% wallet growth in 14 days for millions of users.

FINTECH

WEB3

STARTUP

FIGMA

UX STRATEGY

USER RESEARCH

ONBOARDING

DESIGN SYSTEMS

XFN COLLABORATION

TEAM LEADERSHIP

GLOBAL CONFERENCES

2019-2021

SENIOR UX DESIGNER

Senior UX Designer in a team of 7 for the NICE contact center platform used by 85+ of the Fortune 100 (Verizon, Visa, Disney, and Toyota). Owned the mid-call agent experience across omnichannel integration, real-time AI coaching, and interaction wrap-up. Resulted in 55% reduction in average handle time, 23% Agent attrition drop (42% to 19%) 100% interaction QA (vs 1-3%).

B2B SAAS

ENTERPRISE

CONTACT CENTER

ADOBE XD

UX STRATEGY

USER RESEARCH

DESIGN SYSTEMS

USER TESTING

AGILE/SCRUM

XFN COLLABORATION

TEAM LEADERSHIP

2018-2019

UX DESIGNER & MANAGER

Sole designer for a funded competitive esports startup founded by ex-Blizzard directors, owning design end-to-end from UX strategy to brand identity to product.

ESPORTS

GAMING

STARTUP

ADOBE XD

UX STRATEGY

USER RESEARCH

DESIGN SYSTEMS

USER TESTING

XFN COLLABORATION

TEAM LEADERSHIP

2017-2018

VISUAL UX DESIGNER

Designed user flows, wireframes, and high-fidelity mockups for a B2B lab grown diamond manufacturing industry platform, translating complex customer needs into clear digital experiences.

B2B

MANUFACTURING

GLOBAL

ADOBE XD

UX STRATEGY

USER RESEARCH

UI DESIGN

USER TESTING

XFN COLLABORATION

2015-2017

INTERACTIVE DESIGNER

Designed responsive landing pages and web experiences for high-volume seasonal and surprise product launches requiring quick pivots, optimizing for traffic spikes, supporting acquisition & retention campaigns.

ECOMMERCE

DTC

BEAUTY/WELLNESS

SKETCH

DIGITAL DESIGN

USER RESEARCH

UI DESIGN

USER TESTING

AGILE/SCRUM

XFN COLLABORATION

2012-2015

DIGITAL DESIGNER

Designed digital campaigns and web assets at Ritcher7, a top advertising agency in Utah, for clients including Wendy's, Polynesian Cultural Center, and Utah's Hogle Zoo. Won a Gold American Advertising Award (ADDY) from AAF (American Advertising Federation) for the Hogle Zoo digital campaign and redesigned the Mrs. Fields checkout flow, with hands-on UX process translating user needs into a smoother cookie purchase experience.

AD AGENCY

AWARD WINNING

CLIENT PRESENTATIONS

PHOTOSHOP

ILLUSTRATOR

INDESIGN

DIGITAL DESIGN

PRINT DESIGN

BRANDING

UX DESIGN